Setting up Email using cPanel and Outlook

Below is a help video that walks through setting up an email address using cPanel (which, if you’re hosted with my hosting, you have) and then setting up that email address in Outlook.

Some tricks:

  • The incoming (POP) and outgoing (SMTP) servers will both be:
  • The outgoing mail server can either be your own SMTP set up (e.g. or the SSL server that requires authentication and it will be going through port 26 (not port 25).

Video will take a few minutes to load and you’ll need Flash to view it. It has audio so turn up your speakers, relax, and try to figure out what SMTP stands for …

If you want to use your own ISP’s SMTP servers, this video should help (My ISP requires authentication).


About the Author:

I've done the big corporate thing. I've done the creative writer thing. Now I'm happily in the middle. I like to help small businesses who are interested in "working their website before their website works them." I'm also interested in creating beautiful sites with powerful WordPress themes. Google+


  1. Heather Mason September 13, 2007 at 7:47 pm - Reply

    VERY COOL VIDEO! Ok – that was the best. Exactly what I needed. Thank you!!

  2. Learn cPanel Videos April 1, 2008 at 1:37 pm - Reply

    cPanel is a great tool and provides a lot of options.

    Power up your site.

    It makes it easier and faster to set up and tweak our sites.

    Your teaching has a good flow to it, I enjoyed your video.

  3. Bert May 8, 2008 at 4:56 am - Reply

    Dude, thanks for the video. I’m not using your webhosting service but for some reason, I had my outgoing mail server at 25 and changing it to 26 solved MY problems.

  4. Jurassic Park 4 June 17, 2008 at 11:40 am - Reply

    Great video! Very helpful when setting up Outlook.

  5. Chris July 19, 2008 at 12:24 am - Reply


    You have saved my life…had been tearing my hair out trying to sort this for Outlook 2007…and your tutorial was the dogs…I had the option of either Port 25 or Port 465 for my Ougoing Server, and 465 did the trick…thanks

  6. Learn cPanel Videos July 19, 2008 at 12:36 pm - Reply

    Yes… the options you have provided are the key. There several different programs to match up when using the Internet and your web hosting. Great video Bradley.

  7. colin February 3, 2009 at 2:05 pm - Reply

    swtiched outgoing port from “25” to “26” and that solved all outgoing issues with outlook and cpanel. thanks.

  8. Pernille October 22, 2009 at 1:31 am - Reply

    I can still not get my outgoing server in outlook 2003 to work, very strange, the incoming server is working fine

  9. JohnnW February 2, 2010 at 9:50 am - Reply

    Awesome video and very informative.

  10. gemstone beads February 3, 2010 at 6:41 am - Reply

    thanks for share…..will

  11. Kyro March 21, 2010 at 8:13 pm - Reply

    I also found that using PORT 465 for the outgoing mailserver can work too if port 26 doesnt work.

  12. Marc T March 27, 2010 at 1:52 pm - Reply

    How come Cpanel said your eamil address is bradley@…. and your username is bradley+ but you still used bradley@ as your username?

  13. Bradley Charbonneau April 7, 2010 at 12:52 pm - Reply

    Hi Marc,

    Yeah, I don’t know. Sometimes if the @ doesn’t work, the + does, especially with Macs.

    Thanks for commenting.

  14. Bill Pryce July 18, 2010 at 1:23 pm - Reply

    Changing the + to @ and using PORT 465 for outgoing mail server did the trick for me with MS Outlook 2007.
    Thanks for the tips!

  15. Dante August 22, 2010 at 9:09 pm - Reply

    great video, this had been driving me crazy for hours! thank you so much!

  16. Website laten maken January 11, 2011 at 9:21 am - Reply

    Likoma, thanks for this video too, very helpful.

  17. Jodi February 4, 2011 at 12:29 pm - Reply

    Excellent, informative video. Thanks for sharing.

  18. Brampton Realtor February 27, 2011 at 1:30 pm - Reply

    Thank you for the great video. It had a lot of good and valuable information.

  19. website laten maken March 1, 2011 at 11:03 am - Reply

    Hey, where is the video?

  20. Bradley Charbonneau March 1, 2011 at 12:25 pm - Reply

    Sorry, kind of hard to see with this old video. It’s a link to an externally-hosted video. This text is the link, “Setting up Email using cPanel and Outlook.”

    Yeah, I need to change those oldies to be embedded!

  21. website laten maken March 15, 2011 at 12:20 pm - Reply

    Haha.. actually i already saw this video before couple of months ago here. Just wanted to see it again, but my stupidness made me unable to see the video link. :p

    Anyway thanks Bradley for your reply.

  22. Bogor June 22, 2011 at 9:09 pm - Reply

    I cannot setting my outlook using cPanel. Always Error and error

    • Bradley Charbonneau June 24, 2011 at 12:59 am - Reply

      Hi Bogor,

      it depends on your host, but you’ll want to make sure the incoming (POP) and outgoing (SMTP) servers will both be: It could also be that your host requires secure servers and then there are different port numbers, etc. Hopefully your host has some of those steps outlined in their help docs.

  23. athar July 12, 2011 at 7:43 am - Reply

    i cant see the video.. where it is?

  24. Tim September 8, 2011 at 8:06 am - Reply

    The video isn’t working. I also have watched a ton of videos, followed every step and it still isn’t working. I get the emails forwarded to my main account, but I can’t send from that account.

  25. Kenya Free Classifieds October 18, 2011 at 6:01 am - Reply

    Thanks very much Bradley for the help in connecting my mail to my outlook. I owe you a beer, trust me!
    Kenya Free Classifieds recently posted … Pit Bull Terrier For Sale

  26. John April 15, 2013 at 4:25 pm - Reply
  27. rufus August 14, 2013 at 7:50 am - Reply

    Thanks alot man you’ve saved my head from all this trouble, i appreciate.

Leave A Comment

CommentLuv badge


Pin It on Pinterest

Share This