Using Google Apps email for you@yourdomain.com

Update: Related posts: (1) Setting up a new email address in Google Apps and (2) Setting up an email group (or forwarder) in Google Apps.

Sign up for Google Apps

Note: I’m using GoDaddy in the example below because they give you full control of the DNS features of your domain. If you don’t have your domain there, you can learn how to transfer your domain to GoDaddy here.

Using Google Apps, you can now set up your MX records to use you@yourdomain.com directly in Gmail. This isn’t using POP to get your mail but telling mail that goes to your domain to basically use Google’s servers as your personal mail servers. Please note, this is NOT a regular Gmail account, but an email account (a domain even) that’s using Google Apps.

Here’s a good link to help you set up your own email program with you@yourdomain.com using Google Apps.

Update: Video/screencast below giving you a step-by-step how-to for setting up your domain to use Google Apps.

Setting up Google Apps Screencast

Webmail

You can use Google’s slick interface to get your mail. It’s always going to be here:

https://mail.google.com/a/yourdomainhere.com

But you can also customize it so you get your mail from a friendlier URL: http://mail.yourdomain.com

Then login with your email and pass (you@yourdomain.com and your pass).

If you’d like to get your email in your email program (e.g. Outlook, Mac Mail, etc.), here are some screenshots to help you set the configuration.

outlook settings

outgoing server settings

port settings

More reasons to switch

How to Set it Up

If terms such as “MX Records” and “IMAP” or “POP” scare you away, you don’t need to read any further. I’m going to explain the process here … mostly for myself so I don’t forget the zillion steps!

DNS Records

To put it simply, what we’re doing here is, at the domain level, telling email to use one server/host and the website another server/host (see Google help on MX records). We split that up at the domain registrar (e.g. GoDaddy). Another beautiful little tool that Google provides is an automated program that will change all of your MX records within your GoDaddy account (you’ll need to log in) to what they should be. Voila, done.

OK, OK, not quite. You still need to go into GoDaddy into their Total DNS Control Panel and change the “A” record so that the domain points to where your website is hosted. You’ll need to know the IP address of your site. Put it in, wait an hour, your site is back up and running.

Email

Once your Google Apps account is set up, you’ll need to set up email addresses. Once you do that, if there’s a bunch of mail on your old server, you can set it up to POP it in the Settings –> Accounts. Since you probably already changed the DNS info on your domain, you’ll have to use the IP address for the incoming POP mail server. Works like a charm.

Another nice feature is the ability to set a CNAME record in your registrar so that you can get this new webmail at http://mail.yourdomain.com. If you choose not to or don’t care, you can still get your mail at https://mail.google.com/a/yourdomainhere.com.

Here’s a small screenshot from GoDaddy. For this shot, I’m in Domain Manager and then click Launch at the DNS Manager. See Launch in blue (link).

Below is a larger screenshot for the CNAME settings. This is once you’re in the DNS manager and have the A record, CNAME records, TXT records and MX records. You can change them, add, delete, all in this one screen.

Sent Mail

Google only does “labels” and I couldn’t figure out how I was going to get the Sent Mail from the old server into Google’s Sent Mail “folder.” Sure, I could put it all in the inbox on the old server, then POP it while setting a label for that mail to be “Sent” but that’s just more incoming mail labeled as Sent. Not bad, but not ideal. If you only have a handful of sent mail on your old server, I wouldn’t bother with these steps, but I’m moving a client’s mail now and she had 1,000+ sent emails.

IMAP

I first set up an IMAP account for the email in my Outlook. This took a bit of tweaking as I can’t use just mail.yourdomain.com for the incoming server, but rather the IP address (e.g. 66.7.206.999 (not a real one)). Then I synced the folders and got the sent mail into my new Outlook IMAP account (separate from my other email — I first tried Thunderbird (where I have no email of mine) but I couldn’t get this next step to work.

Google Email Uploader

Then Google provides the Google Email Uploader. Install the little program, sign in with your Google Apps email account and then choose which folders you want to sync. I just chose the Sent Mail folder from my client’s mail. It’s busy now, says it’ll take an hour or two, but it’s working! Aha, I see it does actually just give it a label “Inbox/Sent.” Oh well, at least it’s going in there.

Finally convinced?

Sign up for Google Apps

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138 Responses to Using Google Apps email for you@yourdomain.com

  1. Gil Zeimer May 26, 2008 at 1:40 pm #

    B:
    I changed the Total DNS Control Panel at GoDaddy to point my domain points to gmail.com but still can’t get email on Microsoft Entourage for me or Ellen.

    I get an error message that says: Unable to establish a secure connection to pop.server.net because the root certificate is not installed.

    Thx,
    G

    • ziesha August 10, 2013 at 4:33 am #

      You can make your email account with your domain with Email.biz too.

  2. Gil Zeimer May 27, 2008 at 4:01 pm #

    Bradley: Thanks for taking me through my Entourage settings screen by screen. We found the error and it all works great now! My SPAM has been reduced to a mere trickle from a torrent before!
    Cheers,
    Gil

  3. Heather Mason June 16, 2008 at 12:58 pm #

    So, I’m having a bit of an issue with email. I love the new online gmail interface – but what is happening is that when I’m on my iPhone and hit refresh, I’ll get messages delivered (which is great) but some of them won’t download from the server – so I can see the subject of the email, but not the message, when I click on it (it says “not downloaded”). But, not an issue, since I thought I would just read the message when I got to my Outlook, or checked on gmail.

    The issue is that those messages do not show up in either in-box, and are now solely on my phone, and I can’t get to them. Same with any messages I get online (when I was traveling in LA – and didn’t have my laptop/Outlook handy) – as soon as I viewed them online, the next time I was at my home computer, they would not download into my outlook – which is where I have all my folders organized.

    So, wondering how the puzzle can be solved. As I’m afraid that allowing full downloading into each inbox (phone, gmail, Outlook) might cause the same issue as before, where thousands of messages were trying to get through each spot . . .

  4. Bradley Charbonneau June 16, 2008 at 1:00 pm #

    It was set up to move mail from your Inbox (to All Mail) when access by a POP server (an email grab from your iPhone or Outlook etc.). So I’ve set it to leave the email in the inbox no matter which device checks it so that it will be there for the next device to get, too. Let me know how that works.

    • syedhaq May 20, 2012 at 3:16 am #

      hi Bradley
      When I sync a OU named Medical to Google apps the user status was newly created but when I sync the other OU name Engineer the users of Medical OU got suspended ,why this happened,
      the base Dn was OU=Medical,dc=st,dc=imam,dc=com

      • Bradley Charbonneau May 20, 2012 at 10:33 am #

        I’m sorry I can’t be of more help, but I really don’t know what’s happening or how to solve it.

  5. Bradley Charbonneau June 23, 2008 at 3:29 pm #

    Just found out (the hard way … ) that I need to change the MX records at the host (in cPanel) so that mail, for example, from the site (e.g. form mail, mail from a contact form) doesn’t think it’s a “local” address but routes to the new (technically, Gmail) address.

  6. nawal kumar October 20, 2008 at 5:54 am #

    We have one another website named http://www.dhaddadiamonds.com

    it has about 40 email accounts which were set up in outlook e.g. mr.a@dhaddadiamonds.com Now we are transfering this domain from its current domain registrar and webspace provider. So how can we do all this transfer sucessfully by set up this domain’s email with gmail free edition ? secondly all current email should not loss and need not to change. please help. We are not a techno savvy person.

  7. Virginia Sampson December 29, 2008 at 9:35 pm #

    How do I get my password for purposes of having mail forwarded from this account to my Microsoft outlook? The password I use to access my mail does not work. It is apparently a password set by Google.

  8. A Jones January 14, 2009 at 10:10 pm #

    Is it possible to upload emails from Microsoft Entourage to Gmail? I see the Google Email Uploader for Outlook, but I’m not clear on how to make this happen for Entourage. Thanks for any pointers on this!

  9. Bradley Charbonneau January 16, 2009 at 11:19 am #

    A Jones: I don’t see it either. I would be it’s just Outlook as that’s the most popular program out there. A longshot would be to, well, somehow, export from Entourage to Outlook and then to Gmail … but of course, you’d need Outlook etc.

  10. Bradley Charbonneau January 16, 2009 at 11:21 am #

    Virginia Sampson: Hmm, that same password should also let you into the “webmail” or e.g. http://mail.yourdomain.com and in there, you can set up forwarders. If it’s not working, talk to whoever set it up (an administrator for the domain maybe?) and they should be able to help you out.

  11. Bradley Charbonneau January 16, 2009 at 11:23 am #

    nawal kumar: I realize I haven’t responded to this request and you’re probably all taken care of, but in a nutshell: you need to set up all of the accounts at Gmail/Google Apps and then “POP” all of the old mail from the old domain. Then do the domain DNS switch.

    It is quite technical and I wouldn’t recommend it to anyone who doesn’t understand domains, hosting, DNS, POP, and that sort of thing. I hope that helps you — or anyone rolling up their sleeves to get this done.

  12. Golf Vacations February 22, 2009 at 11:23 am #

    Great information.
    I was missing this one. I have a domain in a server that is marked as spammer, because some spammers used my email address to send mails. It seem it’s easy to send mails with your address in the header, and it’s very easy to be marked as spammer.
    I’m going to try this (after my golf vacations) to fix this problem as Google has top notch spam technology. Maybe it works.

    Congratulations for the blog.

  13. david akers March 15, 2009 at 7:13 am #

    I want to establish emails utilizing my domain name for other people in my organization. What’s the trick?

  14. Bradley Charbonneau March 18, 2009 at 3:35 pm #

    david akers: First trick is to get into your domain registrar and set it up so Google is set up for the MX records. It can get pretty tricky, pun intended, if you’re not used to DNS, A records, MX records, and the like. Hopefully the steps above are of some help.

    Best,

    Bradley

  15. binod August 8, 2009 at 5:55 am #

    Hi,
    pls guide me how i can receiving all users mail in exchange server first after then distribute all mails in users .How it is possible pls help me.

    thank you

  16. Izzie Nutz September 8, 2009 at 5:18 am #

    wow! that all sounded so easy and too good to be true. unfortunately, it worked for only about 12 hours, then started giving loads of trouble. First, i got suddenly logged out and unable to log in again or use the POP through Outlook. It let me back in again after 30 min., but then when i sent any email out, i got an error message telling me that i was being blocked by Gmail’s spam filters (plain vanilla email, no attachments, 2 on the cc: list, nothing spam-like at all). Shortly after that, I was blocked from even trying to send outgoing mail by an error message that i had exceeded the daily sending limit, even though my sent box only had 20 emails in it. Now we’re going through cycles where every hour or so it stops recognizing my password again for a few minutes…..how is that possible? Is this all a scam to get me to upgrade to premiere? or is Google Apps Gmail really this bad?

  17. Bradley Charbonneau October 7, 2009 at 10:31 pm #

    @Izzie Nutz: Did you ever have any luck getting it set up? With errors and troubles like you were having, I resort to my tea solutions. Post back if you figured something out.

  18. Mike November 11, 2009 at 10:14 am #

    Thank you for the “How TO” video! It helped a bunch!

  19. Jan Hetherington November 13, 2009 at 3:15 pm #

    Looks like everything is working fine now. Some benefits I really like now ….

    – ‘Sent’ emails from my computer come into my sent box on my phone.

    – I can now (through the all mail box), search for emails on the server too, from my phone. THis has been great already for when I want to do stuff on the phone rather than coming back to computer …

    But curious — emails sent from phone don’t make it to the sent folder on my computer. Do you know why that doesn’t work in both ways???

    And, email deleted from my phone seem to not then make it to my computer …… (my MO is to check email on my phone first thing in the morning & clear out emails that I’m not interested in referring back to from the phone — might just want to look at on computer.

    Thoughts??

  20. Bradley Charbonneau November 13, 2009 at 3:20 pm #

    Hi Jan,

    We set you up with POP and not IMAP. IMAP really syncs things whereas POP just sort of pulls things down from the server. Your iPhone is partly IMAP already (sending mail), but we should set up your Mac Mail to use an IMAP account also.

    Let’s get you set up with IMAP.

  21. leo November 21, 2009 at 7:48 pm #

    I want to set up google mail on another website but I do not want to migrate all the emails at once. I want a few to try it out while the rest continue to go to the old mail server. How do I do this?

    Thanks!

  22. leo November 21, 2009 at 7:48 pm #

    I want to set up google mail on another website but I do not want to migrate all the emails at once. I want a few to try it out while the rest continue to go to the old mail server. How do I do this?

    Thanks!

  23. ???? ????? December 10, 2009 at 10:51 am #

    Thanks for your guide!

  24. Izzie Nutz December 12, 2009 at 3:02 am #

    The joke is that the , lockout problem just eventually goes away. Their program must have some sort of learning function and after pulling enough hair out, it eventually leaves you alone. For me this took about six weeks

  25. taz January 20, 2010 at 5:16 am #

    i have no idea where i’ve gone wrong. . .i changed the mx for my cpanel (using supergreenhosting) for the relevant domain name, but the mail is not coming though???? why???

    PLEASE help, its urgent

  26. www.Mansheb.com January 20, 2010 at 11:35 pm #

    You can get some free tutorials about that on http://www.mansheb .com

  27. Randy Vanderveer January 25, 2010 at 1:54 am #

    If anyone is experiencing problems feel free to shoot me an email and I’d be happy to help.

    I’m a former IT Manager, US-CERT (Computer Emergency Readiness/Response Team)member, and I speak Geek fluently. Fortunately for you I can also translate quite well.

    Walking through screens, sorting through directions and emails can be tricky – but is now a thing of the past. (I.E. seen the new GeekSquad commercials? “We’ll take over your computer and your problems!”) I’ve been involved in remote support with big business clients and individuals years before Best Buy started it.

  28. Syed Shakil Hashmi February 5, 2010 at 8:39 am #

    I want to add a feedback form on my website, Is it possible to use google apps for above mentioned purpose, if yes then how?

  29. TheRaven February 11, 2010 at 8:53 am #

    Hi. I have an OKAY G. Apps intalled for my costumer site.
    But I cant make the Feedback Form on the site works correctly to send email for his account.
    Anyone knows the solution?

  30. Bradley Charbonneau February 11, 2010 at 5:13 pm #

    Syed and TheRaven I haven’t even touched the Feedback Forms for Google Apps so I can’t help you there. I think a colleague of mine did it through Google Spreadsheets somehow …

  31. anbu April 27, 2010 at 11:06 am #

    hi, google apps for my site was working fine till last week, but i am suddenly getting a new page instead of the required one saying index of.. dont know wat to do…

  32. Rob Cubbon May 12, 2010 at 11:33 am #

    Thank you for the insightful video tutorial – the mail client account settings screenshots are super-useful as well.

  33. Paige May 18, 2010 at 1:13 pm #

    Bradley,
    I’m not sure if you can help me, but I’m having trouble setting up my boss’s google video account. His gmail account is different from mine, but I’m trying to figure this out without frustrating him with emails. The problem is that when I try to login in the video uploader, it says the username/password is incorrect, and I know it is not. Is there any way you could help me? Thanks so much!

  34. Bradley Charbonneau May 19, 2010 at 12:45 pm #

    Hi Paige,

    I think you’ll be best off if you log in under his account because it sounds like you’re logging in under your account. Correct?

    Hope that helps a bit.

  35. Robert May 20, 2010 at 11:22 am #

    Hi Bradley,
    I have a client who needs to setup google apps on his domain. Due to the urgency of this project, I don’t want to play around since it is my first Google Apps Project. Would you do this for a fee? Please email me asap.

  36. Jayesh May 21, 2010 at 1:31 am #

    We ve setup our emails with google apps which is runnin perfactly fine. The issue is, when we try to use Outlook 2K3/ 2K7 throug CCProxy is is not able to conect. Though it (Outlook) runs perfactly alright in all other environment. Please let me know if here is some specifc setting to be done in CCProxy for running POP Clients.

  37. Bradley Charbonneau May 25, 2010 at 8:26 am #

    Hi Jayesh,

    I haven’t heard of CCProxy, but maybe these settings can help figure out the solution: POP, IMAP. Hope that helps a bit. Please post back here if you figure out a solution.

  38. Bradley Charbonneau May 25, 2010 at 8:26 am #

    Robert,

    I pinged you offline, but haven’t heard back. Let me know if you need some help.

  39. Sebastián Pino July 5, 2010 at 9:32 am #

    We ve setup our emails with google apps which is runnin perfactly fine. The issue is, when we try to use Outlook 2K3/ 2K7 throug CCProxy is is not able to conect. Though it (Outlook) runs perfactly alright in all other environment. Please let me know if here is some specifc setting to be done in CCProxy for running POP Clients.

    Look at this:

    http://www.youngzsoft.net/bbs/viewtopic.php?f=1&t=26

  40. Rijas July 20, 2010 at 4:34 am #

    Hi,

    Few weeks back I have integrated our mail services with google apps. A few days back I have noticed that users submitting contact and enquiry forms in our website is not receiving to our mail. Kindly help anybody with this regard.

    Thanks

    • Bradley Charbonneau September 23, 2010 at 6:53 am #

      Hi Rijas,

      In the MX records at your host for the domain, you need to set them to this:

      ASPMX.L.GOOGLE.COM

      Otherwise, your “local” forms (on your site) will first look to the mail records on your site and send it there. It’s a bit like the form is trying to send mail from Apartment 14 to Apartment 107, but it’s in the same building, so it just uses the internal mail system and it doesn’t even realize that your mail is handled externally. Hope that makes sense! But add that MX record (as the main and only MX record for the domain) and you should be in good shape.

  41. Nimy July 27, 2010 at 2:14 am #

    Hi there,

    Found your article very useful and I’ve been trying to verify my site to google but no luck. I’m using Wix web hosting service which is a Flash base so I went with DNS config option. My domain name is hosted at Networksolutions and I’ve added TXT record already but it still couldn’t verify my site.

    Any suggestions? Thanks!

  42. Vaseem Ansari August 26, 2010 at 9:09 pm #

    the tip is nice but unfortunately, its not working for my domain
    http://www.vaseemansari.com
    it sent me to payment page and i dont know if u can help me to use this service as free.
    need ur suggestions to be mailed to my email id
    thanks
    http://www.vaseemansari.com/blog/

  43. ¯`°²¤Flash¤²°´¯ August 27, 2010 at 6:57 am #

    Anyone have any idea about the differences between using gafyd (that’d be google apps for your domain) versus straight gmail. It seems that my email interface with gafyd has some limitations that are not present in gmail. For example, in gafyd, you can’t drag and drop attachments into an email…and in gafyd, the chat feature doesn’t seem to work uinless you invite people…but even then, it’s problematic. And yes, I do have the gafyd settings wide open for users to be able to chat with “outsiders”. Thanks in advance for any resposne, folks,
    ¯`°²¤Flash¤²°´¯
    Durham, NC (usa)

  44. Bradley Charbonneau August 28, 2010 at 5:51 am #

    Nimy, There’s usually an “upload this HTML file to your domain” option. Have you tried that one? Just a little file Google Apps provides instead of doing the whole CNAME thing.

    Vaseem Are you using Google Apps Standard or Premiere? Standard doesn’t have as many options, but it’s free.

    Flash, Google Apps seems to lag behind Gmail in new features, but they eventually come around. I found the “official” Google response here about the differences between Gmail and Google Apps Mail. Hope that helps!

  45. Joshua Chase September 24, 2010 at 8:11 am #

    Great how to. This is probably the most straight forward write up I’ve seen for hosting your email on Google Apps which is the best way to go about hosting Mail. No one wants to host mail, it’s such a royal pain.

    Thanks for taking the time to write it up!

    • Bradley Charbonneau September 24, 2010 at 12:06 pm #

      Thanks, Joshua. I should do an update of the post soon, I was thinking of doing a whole series on getting it all set up–and then syncing it all up with your iPhone, Outlook, calendar, and contacts. Whew. Thanks again for commenting. It’s my most popular post on the site.

  46. Agus Setiawan September 30, 2010 at 11:23 pm #

    thanks for making an article about google apps, this article is very useful to me. I am a web designer from Indonesia, and a lot of my customers who want to make email based on google apps. and after I read this article, I so understand how to setup google apps on a domain they want, thank you.

    • Bradley Charbonneau December 18, 2010 at 9:27 am #

      You’re welcome, Agus. I really like having the website and email on different servers. If one goes down, it doesn’t mean they’re both down.

  47. Hashim December 17, 2010 at 5:59 pm #

    I still hase difficulty downloading email from google app email to my Windows Live Mail. How to setup so that I can download my emails to Windows Live Mail?

  48. website laten make February 18, 2011 at 10:08 am #

    I hate my LIVE account. Its so not compatible with other apps :( except Microsoft software offcourse..

  49. warner April 5, 2011 at 10:04 am #

    Very interesting. I am a fan of gmail and google apps, even just added a third alias (domain), fully verified, but now that i want to add an address to go with the new domain — the email address can’t be verified because it’s new and can’t receive mail … until it’s verified!
    Google’s forum has plenty of users asking: “How can I verify a new email address that has not been set up yet?” — including me — and no response, some going back years!

    Any ideas of solving this chicken and egg dilemma?
    Thanks!

    • Bradley Charbonneau April 5, 2011 at 10:31 am #

      Hey Warner,

      You know, I’m not very familiar with the “alias” issue–or exactly why or when you use it. This sounds like a long workaround, but would it make sense to make the MX records of the new email address (domain) point somewhere else (mail.thenewdomain.com) just to get that verification email and then switch it back to Google Apps?

      Just guessing, but hope that’s helpful.

  50. website laten maken April 8, 2011 at 12:59 am #

    I currently redirect all our emails to our central gmail account. This is much beter solution! Going to try this soon!

    Likoma is enlightening me step by step!

    Once again thanks!

  51. sove April 15, 2011 at 11:15 pm #

    Great content.Thanks.

  52. Ahnaf May 1, 2011 at 2:24 am #

    Thanks for help. I was searching this settings.

  53. andrea May 13, 2011 at 1:23 pm #

    I set up my email addresses to all go to google with my domain but now I cannot send email with outlook 2010 choosing one of my other email addresses. How can I set the other emails?
    Thank you

    • Bradley Charbonneau May 13, 2011 at 2:34 pm #

      Hi Andrea,

      It sounds like your other email addresses is trying to use the same outgoing server as the GA servers–and that won’t work. You’ll need to make sure your SMTP servers for the other email addresses match up with those addresses. For example:

      SMTP for GA email: smtp.gmail.com
      SMTP for other: mail.otherdomain.com

      I hope that helps.

  54. Afrah Waheed May 23, 2011 at 12:06 pm #

    i have an email account under a domain and the email is created on google. I can also check the email using mail.google.com/a/mydomain.com. however, i couldnt set this email on out look using pop3.

    how i did…

    my name
    myname@mydomain.com

    pop3
    mail.mydomain.com
    mail.mydomain.com

    myname@mydomain.com
    password.

    checked my outgoing sever (smtp)….
    checked use same setting as my incoming…

    incoming server pop (110)
    checked this server requires……
    outgoing server 26

    use the following type……. (none)

    Its not working. Please help me..

    Waheed

    • Bradley Charbonneau May 24, 2011 at 8:09 am #

      Hi Afrah,

      Please see the POP and SMTP settings above (e.g. pop.gmail.com and smtp.gmail.com).

  55. webwinkel beginnen June 4, 2011 at 10:34 am #

    Great info. I knew that it was possible to enable the email via Google. I just needed a good video tutorial for it. Reading tutorials is so 2005, its boring :(

    Thanks Bradley and congrats on your blog. Interesting posts. Keep on posting nice stuff like this one, video tutorials =D

    • Bradley Charbonneau June 4, 2011 at 10:13 pm #

      Thanks. This is one of the most popular posts on this site–I’m happy to help. I have more videos coming along, ideally in smaller bits as collections. More to come!

  56. crystal admiral July 11, 2011 at 1:17 pm #

    Excellent video tutorial, was able to reproduce! Thanks for the info.

  57. syam September 1, 2011 at 3:17 am #

    I’m using & register domain web with GoDaddy.com. Can i subscribe an email address xxx@mydomain.com with Google.com apps…? Can u guide me on this matter.

    • Bradley Charbonneau September 1, 2011 at 6:00 am #

      Hi Syam,

      It’s actually all laid out in the video above. However, I’m working on more (shorter) videos to get the whole process set up–because there are *several* steps.

      But in a word, yes, you can do it with your domain at GoDaddy and using Google Apps.

  58. ISMAIL DEEN November 10, 2011 at 11:50 am #

    Hello Bradley, great post and it helps so much! there is a feature you’ve mentioned twice in your article but you’ve not elaborated on how to perform the feature. i’ll add your quote below:

    “Another nice feature is the ability to set a CNAME record in your registrar so that you can get this new webmail at http://mail.yourdomain.com. If you choose not to or don’t care, you can still get your mail at https://mail.google.com/a/yourdomainhere.com.”

    i need to change this so that people can go to the mail.yourdomain.com rather than the long one and i just don’t know how to do it. you mentioned that i can “set a CNAME record in your registrar..” but would you please be so kind as to elaborate a little on this. i’m also on godaddy. thank you so much. you’re doing good work sir and i’m one of the many who are very grateful.

    • Bradley Charbonneau November 10, 2011 at 9:23 pm #

      Hi Ismail,

      Thanks for writing. I added two more images up above and added, “Below is a larger screenshot for the CNAME settings.” I hope that helps. Thanks for stopping by.

      I’m also working on new videos for this whole process and I’m hoping to have them up in the next few weeks.

  59. Lep November 19, 2011 at 5:08 am #

    Dear Bradley

    FIrst of all thank you for the great guide.

    I tried to add cname for creating sub domain
    Mail.mydomain.com
    and I point it to ghs.google.com as I saw in the screenshot you put on your site but unfortunately the results is page 404 from google services.
    Can you help me with that matter?

    Regards
    Lep

  60. Ronny Davis December 6, 2011 at 9:15 pm #

    I love this method but we want to use advance e-mailer for unlimited mails.
    Global SEO Services
    Ronny Davis recently posted … Is Veena Malik In Nude Photo?

  61. evideobox December 20, 2011 at 10:49 pm #

    Thanks for very detail informative blog. it saved my lot of time about how to configure gmail for my own domain, using dns records. before this i don’t have any idea about CNAME.
    Educational Videos

  62. idham January 21, 2012 at 4:34 am #

    Thanks for your tutorial, now i can setup my domain. Thanks again. :)
    idham recently posted … jQuery counting input value

  63. shihab January 25, 2012 at 6:31 am #

    After I applied the google app configured server mail in my drupal web forms(contact,other forms) ..mail is going to spam box , and found the mail address is not taking the google app email id.

    • Bradley Charbonneau January 25, 2012 at 11:09 am #

      Do your form settings allow you to connect via SSL? If so, maybe the server wouldn’t think it was spam. It’s just a guess. I’ve also had some issues with trying to send from a site where the form is (e.g. domain.com) but the email is hosted with Google and the form can’t seem to figure out where the email should be coming from–if that makes any sense to you. Hope that helps.

  64. Peter February 2, 2012 at 7:30 am #

    Thank you for this great information! I was also searching for something like this since I don’t want to have email on the same server, so this was the cheapest solution. Thanky ou

  65. pankaj February 7, 2012 at 11:53 pm #

    Dear sir,

    i will be configure the administrator account in outlook 2007 account is configure. main will be send but mail cannot be receive. i check all port no. all is right. tell me but the problem on my account please reply.

    • Bradley Charbonneau February 8, 2012 at 11:26 am #

      Hi Pankaj,

      Thanks for writing. Without seeing the settings in your Outlook 2007, I can only suggest you set up the receive settings as in the screenshots above. Hope that’s of some help.

  66. shajeer February 13, 2012 at 4:59 am #

    Any one can help me.. i have domain with godaddy. i like to use google apps for my email.There is any charge for using 10 Emails same my domain name?.I got a link from google and i create ma record through this given by godaddy login details,the next day i recieve a mail from google apps to verify domain using by apps control panel.But google was not provided the user name and password for google apps.what i have to do now.please help me.

    • Bradley Charbonneau February 14, 2012 at 4:57 pm #

      Hi Shajeer,

      Ideally, the video above walks you through all of the steps to get going with GoDaddy and Google Apps. I’m busy working on another group of How To videos to walk you through each step in more detail because I know it’s quite technical. Thanks for stopping by.

      • shajeer February 16, 2012 at 12:41 pm #

        thank you Bradley..i could done.thanks again

  67. Kelly March 6, 2012 at 9:26 am #

    Hi Bradley – I’m having issues. I used the “upload HTML” to verify the domain, and my domain is hosted at Network Solutions because it is an authoritative nameserver.

    Network Solutions is not being particularly friendly, and instead of allowing access to my Cname and MX records, they are trying to force me to switch my domain to their hosting.

    • Bradley Charbonneau March 7, 2012 at 5:57 am #

      Hey Kelly,

      Where is your site hosted? Do you have FTP access? You should be able to upload a file via FTP (just that HTML file) and that should solve it. In other words, nothing to do with Network Solutions, just an FTP file upload.

      Hope that helps.

      • Kelly March 7, 2012 at 7:15 am #

        The HTML upload worked, but Google Apps is still prompting me to change my MX records.

        I am moving my domain away from Network Solutions – they were particularly unhelpful.
        Once I get that domain with the rest of my others, I should be able to edit the MX records and have everything working.

  68. Ha Nguyen April 12, 2012 at 9:21 pm #

    Hi Brad ,

    I had setup my company domaiin with google app , but I have a problem that i think u can’t help me.
    All user in this domain is ok, only one user ( ex:B@domain.com) can not send email with attachment to everyone. I had checked on webmail , and i found that email had sent to server ( google) in Sent Email , but client didn’t receive that email. Plain text email from B@domain.com is working well ( sent to All user in this domain ok)

    Pls help me!

    Rgds,

    Ha Nguyen

    • Bradley Charbonneau April 13, 2012 at 7:35 am #

      Hi Ha,

      Hmm, my only guess would be that the attachment was too large. Was it larger than 10 MB?

      • Ha Nguyen April 13, 2012 at 7:48 am #

        Hi Bradley ,

        It’s an Excel file ~ 500KB , :)

        I just test this email account ,it works when reply or forward email from another but create new email is not.

        Rgds,

        • Bradley Charbonneau April 13, 2012 at 7:53 am #

          Wow, I’ve never heard of such a thing. Hmm. One thought might be to just delete the account (yes, that would delete any email in the account) and then re-create it. But other than that, I don’t know. Maybe look for some more detailed help in the Google Apps Help Forums.

  69. Adriana April 13, 2012 at 5:18 pm #

    Hi Bradley, sorry if you already addressed this previously. I tried to look at the posts, but didn’t find my questions…. and I have some of them :)

    1) how to configure the URL for web access for a friendly one? (http://mail.mydomain.com)

    2) I use mac mail on snow leopard. I configured 2 e-mails address the same way. Both work fine for receiving. One doesn’t send.

    3) in other Mac computer, I did the same thing (different domain and acc) and for the 3 I created, none of them receive e-mail.

    in both case, I’m using smtp.gmail.com and everything else as they say to do.

    I deleted and create them again…. same issue

    Thank you very much for any help!

    • Bradley Charbonneau April 14, 2012 at 5:25 am #

      Hi Adriana,

      1.) Here’s some help on specifically that: Google Apps: Changing the CNAME Records.
      2.) Did you just recently set them both up? Maybe wait a day or two? You might check out Kenji Oshima’s Set up Google Apps for Email on your Apple Mail using POP
      3.) Kenji’s Set up Google Apps for Email on your Apple Mail using IMAP might be of help in this case. But I don’t know if you’re using POP or IMAP. If you’re on different computers, you should use IMAP so they can all sync.

      Hope that’s of some help. Of course, without seeing it, I can only guess. Maybe you could contact Kenji if you need some more specific (Mac) help.

      • Adriana April 14, 2012 at 5:43 pm #

        Thanks a lot, Bradley. I will check the CNAME records.
        I’m using IMAP and the did exactly what Kenji suggests in his video. I don’t know what smtp.gmail.com is not working.
        I’ve sent a question to Kenji. Hope he can help me :)
        Thanks and I let you know about the CNAME.

  70. JOHN April 14, 2012 at 11:43 am #

    I am beginning to dabble in google apps and have set up tel-bureau.co.uk with email to start.
    Because I am the administrator I am directed to the dashboard which is sometimes OK, but if I wish to login as an email user I keep getting the control panel dashboard.
    How can I login to as a user not as an administrator so that I can look at my emails?
    Hope someone can help.
    John

  71. Viper April 18, 2012 at 5:28 am #

    I have a question if you can help regarding Google Aps Mail. i have a web site and i follow the same setup as you mentioned and everything is working mail coming and going out no issue , but there is one thing iam getting loads of spam mail like fake rolex watches , increase your’s blah blah …. and these are all coming from my own email address like viper@domain.com

    is there a way to prevent that ,,,,,,, Thanks in Advance

    • Bradley Charbonneau April 19, 2012 at 6:03 am #

      Hi Viper,

      Has your email been sitting on a website for a long time? Maybe the spammers have harvested it and you’re in their databases. Frankly, there’s not too much you can do (other than get it off public websites of any kind). But that’s one reason I like to use Google Apps: the spam filters are fantastic. You might get a lot of spam (I do, too) but at least it should all go into your spam folder.

  72. syedhaq May 16, 2012 at 11:56 pm #

    where do a user get password who is in Active Directory as well as Google apps . I sync AD OU’s with google apps but from where user get password .pls tell

    • Bradley Charbonneau May 17, 2012 at 8:02 am #

      I’m not familiar with Active Directory so I’m sorry I’m not of much help.

  73. Bballfan09 May 21, 2012 at 9:15 am #

    Bradley, this tutorial is great and I can’t wait to try it. Sorry for the simple question but I am a bit green when it comes to some of these techie tasks. I didn’t see it in the overview or in the other posts, so I’ll ask it here. Do I need to set up email account at Go Daddy before completing the steps above or does setting up the steps eliminate the need for setting up email at Go Daddy?

    • Bradley Charbonneau May 21, 2012 at 1:43 pm #

      You don’t need (want) to set up an email account at GoDaddy. Your email will be hosted at Google.

      • Bballfan09 May 21, 2012 at 2:31 pm #

        Ok, that is what I thought, but wasn’t 100% sure. It seemed like it wasn’t even needed based on the steps/changes you listed in your tutorial which is great by the way! So no need to setup email at all with GoDaddy.

        Thanks!

        • Bballfan09 May 22, 2012 at 9:42 am #

          Hi Bradley, I have everything set up and was going back through your guide here and had one other question. Could you clarify/elaborate the following post to Rijas on Sept 23, 2010? I am using GoDaddy, and don’t see where I add this MX record as the main and only one for the domain as you mention below.

          “Bradley Charbonneau September 23, 2010 at 6:53 am # Hi Rijas,

          In the MX records at your host for the domain, you need to set them to this:

          ASPMX.L.GOOGLE.COM

          Otherwise, your “local” forms (on your site) will first look to the mail records on your site and send it there. It’s a bit like the form is trying to send mail from Apartment 14 to Apartment 107, but it’s in the same building, so it just uses the internal mail system and it doesn’t even realize that your mail is handled externally. Hope that makes sense! But add that MX record (as the main and only MX record for the domain) and you should be in good shape.”

          Thank you!

  74. Bballfan09 May 22, 2012 at 2:45 pm #

    Bradley, thanks for the link to the video. I hate to be so thick here, but I still don’t see where to do this in GoDaddy’s cPanel. All your demo’s use GoDaddy except this one so I am not able to find this same access within GD’s cPanel.

    I already have ASPMX.L.GOOGLE.COM set up in the MX records for mail using your tutorial on setting up the MX records for Google Apps as a guide. Since you say in your post to Rijas this should be the main and only MX record for the domain I am assuming there is somewhere else in GD’s cPanel to do this that is separate from the 5 set up in the Mail MX records.

    As always, thank you!

    • Bradley Charbonneau May 22, 2012 at 5:34 pm #

      Aha, now I see why it doesn’t make sense! The last example video I sent was if you have your site hosted on a host that has cPanel. So your MX records are set at GoDaddy, but maybe your site is hosted somewhere else (meaning, the A Record is pointing to an IP address that’s not GoDaddy).

      So if you have your domain AND your hosting at GoDaddy, then there isn’t a place to put the MX record and you should be all set. I hope that made some sense!

      • Bballfan09 May 23, 2012 at 11:04 am #

        Yes, thank you! I was going crazy loooking thru Go Daddy, trying to find where to change this other MX record.

        Thanks for all the great tutorials!

  75. peter September 17, 2012 at 12:01 am #

    Hi all, nice blog Bradley. Thank you for your hard work here.
    I have a question, I would like to go ahead with the 10free accounts, but I will soon need 11th, 12th. Can I get the first 10free and add the 11th for free? Even better, uprade the 1st email account (my account) from free to $50/yr and use the one that just became available (free one) as the 11th account? I have few domains there, but if I create emails new emails under different domain, when I run out of the 10, we will not be able to cooperate and share docs, etc. Right? Thank you. Peter

    • Bradley Charbonneau September 20, 2012 at 6:54 am #

      I think the whole domain is going to have to be at the Premium (paid, $50/each) level. So you have xyz.com and you’re going to pay $50 for each email (user) you have on there whether you have 1, 11, or 111. I *think* that’s how it works!

      • peter September 20, 2012 at 5:33 pm #

        I think you are right. I did a lot of reading and google mentioned that if you introduce 11th account, you have to pay for the first 10 because, they will all have to get the upgraded services/tools from Standard (free) to Business (paid). Thanks again.

        • Webwinkel Software October 18, 2012 at 11:55 pm #

          Hi,

          We are currently looking for e-mail solution to all our users (they all have own domain names) and we wanted to give hem a all-in-1 solution. Including email server. Setting up own email server is kind of tricky, we had lots of spam problem. So, we looked around on internet. Google e-mail was really awesome and we were really considering to use Google Mail Business, but $50 per email account is little but too much for us.

          Anyway. Nice blog!

          • Bradley Charbonneau October 19, 2012 at 5:13 am #

            You can choose the Standard package which is free. The “Business” package is the $50/user/year.

  76. Gido January 15, 2013 at 12:52 pm #

    Can I use more than one domain in Google apps as follows:
    one email for each domain under one account / one interface / one log in ? – I am a one user. No other users. Will google charge me more than the monthly 5 dollars?

    If Google doesn’t provide this service, is there any other service that provides that?

    Thanks

    • Bradley Charbonneau January 15, 2013 at 1:43 pm #

      Hi Gido,

      Ooh, good question. Answer: not that I know of. You mean gido@domainone.com, gido@domaintwo.com etc., right? I have many Google domains and I usually just use “Switch account” to go between them. You could also POP one email into another, of course. But sounds like you’d like them all to come into one email inbox (like Outlook or Apple Mail works)?

    • Peter January 16, 2013 at 2:33 am #

      Hi Gido,
      yes you can register your main domain and than add subdomains. If you have account say XYZ@mydomain.com and you add subdomain myotherdomain.com, google will automatically create XYZ@myotherdomain.com alias. You can add few subdomains like this for free. no need to do new registration. However, I think it is game over as google have stopped offering free google apps even for 10 accounts. It used to be 50 free, than 10, now ZIP.

      • Bradley Charbonneau January 16, 2013 at 4:42 am #

        Thanks, Peter. I never really understood the whole Google subdomain/subaccount thing. I always thought it was xyz.abc.com where abc.com is the main domain and then xyz is the subdomain (just like on a website) for abc.com.

  77. Mike February 27, 2013 at 3:45 am #

    Hi

    Yesterday I setup my gmail as myname@mydomain.com. I went through all of the steps with GoDaddy to get everything setup, but I am not able to access my account at all. When I sign in it asks me to verify that this email is mine. When I do that it sends a verification to myname@mydomain.com. The problem is that I can’t get to that inbox because it keeps taking me through this verification process. How do I get out of this loop of verification and into that inbox????

    Thanks

    • Bradley Charbonneau February 28, 2013 at 11:46 am #

      Hey Mike, My only suggestion would be to, somehow, get back to the point where you need to verify and use another email address. Is that possible from where you already are?

  78. MOCUA.COM March 23, 2013 at 5:19 am #

    thanks very much
    MOCUA.COM recently posted … Tượng phật a di đà, tượng a di đà, đồ thờ tượng phật

  79. Lorna May 12, 2013 at 12:37 pm #

    Hi can someone ease explain in simple terms how to set the email I’ve made through google apps on my iPhone, I bought the domain through godaddy. I don’t understand anything about the DNs panel and what to type in there, so stuck :’(

    Appreciate any help. Thank you

    • Bradley Charbonneau May 13, 2013 at 9:32 am #

      Hi Lorna,

      Sounds like you’ve already set up the email settings in your GoDaddy account? If not, it’s explained above. If you have done that part, now you just need to get it working on your phone. I find the easiest is to choose “Gmail” when setting up your phone, but then instead of a Gmail address, you use your you@yourdomain.com address. Other than that, it’s exactly the same set up as a Gmail account. Hope that helps!

  80. Sonalidin October 31, 2013 at 3:53 am #

    Can anybody tell me how much mail account I can use with Google Apps? I know how to configure it but I don’t know the quantity. Please Help. I need 500 Mail accounts (you@yourdomain.com). HELP HELP HELP!!!
    Sonalidin recently posted … অবশেষে রেড টেলিফোনটি সচল করা হল

    • Bradley Charbonneau November 2, 2013 at 6:23 am #

      With their new pricing (at $5/user/month), I’m sure they’d let you buy as many accounts as you like!

    • GetGapps August 12, 2014 at 8:03 am #

      We are selling grandfathered Google Apps accounts if you are interested.

  81. Simon neal July 10, 2014 at 3:34 pm #

    Hi, we are set up as you have described, but are finding our outgoing emails are getting spammed by recipients,. Even if we send to each other within the organisation. Really frustrating and with important emails I am resulting to sending the same email from my personal Gmail as well which isn’t ideal. Have you ever heard of this?

  82. Fred Welch August 27, 2014 at 2:07 am #

    Hi Bradley Charbonneau,
    I am very glade to be here on your best site. I hope you allow me to ask for extra information with this topic after I follow yours but still get problem or wondering some points on Using Google Apps email. thank you from Fred Welch.
    Fred Welch recently posted … Vogue Model Arrested For Stealing Chocolate Bars

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